Privacy Policy

1. Acceptance of this policy

By accessing our website or using our services, you agree to the terms of this Privacy Policy. If you do not agree, please refrain from using our Site. We reserve the right to revise this policy, and continued use after changes constitutes acceptance.

2. Information we collect

We collect personal and non-personal information from the following sources:

A. Information You Provide Directly:
Name, email, phone number
Shipping and billing address
Payment details (processed securely via third parties)
Order history
Communications with customer service

B. Information We Collect Automatically:
IP address, browser type, access times
Device and usage data
Cookies and similar technologies

C. Information from Third Parties:
Advertising and analytics providers
Social media platforms (when you interact with our pages)

3. How we use your information

We may use your information to:

Process and fulfill orders
Improve and personalize the website
Send order updates and promotional communications
Provide customer support
Conduct analytics and usage monitoring
Prevent fraud and ensure security
Comply with legal obligations

4. Sharing of information

We may share your personal information:

With service providers (e.g., payment processors, logistics, IT support)
To comply with legal obligations
With your consent or at your direction
As part of a business transfer or acquisition
In anonymized or aggregated form that does not identify you personally

We do not sell your personal information.

5. Your rights and choices

A. Access, Update, Delete
You may request access to your data, correct inaccuracies, or delete your personal information by contacting us at support@emra.one.

B. Opt-Out of Marketing
You may unsubscribe from marketing emails at any time by clicking "unsubscribe" in our communications or contacting us.

C. Do Not Sell or Share My Info (CCPA/CPRA)
EMRA does not sell your personal information. However, California residents may still contact us to exercise rights under the CCPA/CPRA:

Right to Know
Right to Delete
Right to Correct
Right to Limit Use of Sensitive Info
Right to Opt-Out of Sharing

To exercise these rights, email wecare@emra.one with subject: "California Privacy Rights".

6. Data retention

We retain personal data for as long as necessary to fulfill the purposes described in this policy, including legal, tax, and operational needs. You may request deletion at any time, subject to retention obligations.

7. Security

We implement reasonable physical, technical, and administrative safeguards to protect your data. However, no method of transmission over the internet is 100% secure.

8. Children’s privacy

Our site is not directed to children under 16. We do not knowingly collect data from children. If you believe we have collected data from a minor, please contact us for immediate removal.

9. International users / GDPR compliance

If you are a resident of the UK or EEA, we process your data in accordance with the GDPR. EMRA Inc. is the data controller. Your rights include:

Right to access, rectify or erase your data
Right to object to or restrict processing
Right to data portability
Right to lodge a complaint with your data protection authority

To exercise these rights, email: wecare@emra.one

10. Cookies and tracking technologies

We use cookies, pixels, and similar technologies to:

Improve website functionality
Analyze traffic
Deliver personalized content and ads

You may manage cookie preferences in your browser settings or via the cookie consent banner on our site. For more details, see our Cookie Policy.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, contact us at:

EMRA Inc
535 Fifth Avenue
New York, NY 10017
Email: wecare@emra.one

This Privacy Policy complies with applicable U.S. privacy laws, including CCPA, CPRA, and incorporates GDPR principles for international users.